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关于我们的服务、账单和您的账户的常见问题解答。
Getting started
First steps with your new service. 2 篇文章
Email
Email accounts, phones and spam. 2 篇文章
Billing
Invoices, payments and plan changes. 3 篇文章
热门文章
- How do automatic payments work?Save a card or PayPal account under Payment methods. Renewal invoices are then paid on their due date. If a payment…
- How do I upgrade or downgrade my plan?Open the service and click Upgrade or downgrade. Pick the new plan. You only pay the difference for the days left…
- Why do my emails go to spam?Most of the time a DNS record is missing. In the control panel, open Email Deliverability and fix the records it…
- How do I point my domain to your servers?Change the nameservers at the company where you bought the domain to: ns1.yourhost.net ns2.yourhost.net The change can…
- How do I pay an invoice?Open Billing in the client area, pick the invoice and click Pay now. You can pay by card, PayPal, bank transfer, or from…
- How do I set up email on my phone?Use these settings in the mail app on your phone: Setting Value Incoming server mail.yourdomain.com, port 993, SSL…
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